Bring Your Own AI
Your AI, your keys, your data.
Bring Your Own AI lets you run Xelp's AI Agents on the LLM provider you choose — OpenAI, Anthropic, Azure, Google, or a model you host yourself. Per-bot model selection, credentials you hold, and zero vendor lock-in.
Connect any provider
Add your API key and Xelp's agents run on your account, under your agreement, at your negotiated rates.
OpenAI
GPT family via your OpenAI account
Anthropic
Claude models on your API key
Azure OpenAI
Your Azure tenancy, your region
Google
Gemini via Google AI or Vertex
Self-hosted / open-source
Llama, Mistral, Qwen — on your own GPUs
OpenAI-compatible endpoints
vLLM, Ollama, TGI — point Xelp at any URL
Per-bot model selection
Run a frontier model on your citizen-services bot and a small local model on internal triage — each bot picks its own model.
Customer-held credentials
Keys and secrets are yours, stored encrypted, swappable anytime. Cancel a provider without touching your workflows.
No vendor lock-in
Switch providers per bot in minutes. Your prompts, knowledge bases and tools stay exactly where they are.
AI inference that never leaves your environment
For government, postal and logistics deployments, pair Xelp On-Premise with a fully local or private model. Conversations, embeddings and AI inference all stay inside your data center — even in air-gapped environments.
- Run open-source models on your own GPUs or sovereign cloud
- No conversation data leaves your network — ever
- Air-gap capable: works with zero outbound connectivity
- Same agents, tools and knowledge bases as managed AI
How it works
1 · Add your provider key
Paste an API key — or point Xelp at your self-hosted endpoint. Credentials are encrypted and stay under your control.
2 · Pick a model per bot
Choose the model each bot should use. Mix providers freely across bots and workspaces.
3 · Ground it with your knowledge
Attach your Knowledge Base and tools. Agents retrieve what they need on demand and hand over to humans when it matters.
Managed AI or Bring Your Own — your call
Both run the same agents. The difference is whose account the model runs on.
| Managed AI (prepaid wallet) | Bring Your Own AI | |
|---|---|---|
| Setup | Zero — works out of the box | Add a key or endpoint once |
| Billing | Prepaid AI wallet, top up as you go | Billed by your provider, at your rates |
| Model choice | Curated models, kept current by Xelp | Any supported provider or self-hosted model |
| Data flow | Via Xelp's provider agreements | Direct to your provider — or fully local on-prem |
| Best for | Fast start, predictable spend | Sovereignty, compliance, negotiated rates |
Plug in your model. Keep your data.
Start on managed AI today and switch to your own keys whenever you're ready — no migration needed.