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WhatsApp CRM: turning chats into customer records
A thousand WhatsApp threads in someone's phone is a liability. The same conversations, structured into contacts with history and lifecycle, are a CRM.
5 min
Contacts, not chats
Xelp resolves every conversation — across WhatsApp, Telegram, email and the rest — to a single contact with full timeline: messages, calls, notes, AI runs and handovers.
Lifecycle and ownership
Stages, assignment and activities turn an inbox into a pipeline. AI agents qualify and tag; your team works the contacts that matter.
Plays well with your existing CRM
Native HubSpot and Salesforce integrations, plus Zapier/Make/n8n, webhooks and a developer API keep Xelp in sync with the system your sales team already lives in.