Every channel. One inbox. Your AI, your rules.
Xelp unifies WhatsApp, voice, social and email into one AI-powered team inbox — for postal operators, logistics networks, government agencies and every team that takes customer conversations seriously. Run it as managed SaaS, or fully on-premise.
Powering conversations for leading organizations
- NationPost
- TransGate
- CivicOne
- MetroShip
- GovServe
- CityCare
- RetailNova
- AeroFreight
The platform
Everything you need to handle, automate and optimize conversations — in one team inbox
From the first hello to proof-of-delivery: capture, route, automate and measure every conversation.
Call & chat in one inbox
WhatsApp (chat and calls), Telegram, Instagram, Messenger, email, SMS and your website widget — every thread lands in one shared inbox with assignment, history and read receipts.
Learn moreAI Agents that work like your team
Tool-calling agents answer from your knowledge base, take real actions and hand over to a human the moment it matters.
Learn moreBring Your Own AI
Connect OpenAI, Anthropic, Azure or Google — or run your own self-hosted model. Per-bot model choice, your keys, your data, zero lock-in.
Learn moreCampaigns that convert
Instant broadcasts and scheduled series with approved WhatsApp templates, automatic opt-out compliance and per-campaign analytics.
Learn moreFull customer insights
Real-time dashboards, broadcast performance and AI run telemetry across every channel, team and bot.
Learn moreDeploy anywhere, 99.99% uptime
Managed SaaS in our cloud, or self-hosted on-premise in yours — air-gap capable, with data residency under your control.
Learn moreHere's how Xelp sets you up for success
Built for critical operations
High-volume messaging for postal, logistics and government workloads — monitored around the clock with 99.99% uptime.
Deploy your way
Managed SaaS, or fully on-premise in your own data center — air-gap capable, with data residency under your control.
AI that knows your domain
Agents grounded in your knowledge base — on managed AI, or on your own models with Bring Your Own AI.
Support you can trust
24/7 live support, guided onboarding and scheduled success calls from people who know your industry.
3x your customer operations with Xelp 🚀
One inbox, every channel, AI on your terms — in the cloud or your own data center.