New
WhatsApp Business Calling, AI summaries included
- Voice calls land in the same inbox thread as chat
- Automatic AI recording, summary and transcript on every call
- Call activities on the contact timeline
Changelog
What shipped on the Xelp platform, release by release.
Improved
Bring Your Own AI: per-bot model selection
- Choose a different provider and model for every bot
- Self-hosted OpenAI-compatible endpoints now first-class
- Key health checks with proactive expiry warnings
New
Series campaigns
- Multi-step scheduled sequences with per-step templates
- Exit rules on reply, conversion or opt-out
- Per-step analytics in the campaign report
Improved
Template compliance checks v2
- Pre-submission linting now flags 14 more policy pitfalls
- Named placeholders validated against sample data