Healthcare — Hospitals & Pharmacies
Care that answers — before, between and after visits
Hospitals, clinics and pharmacies use Xelp for scheduling, reminders, report delivery and triage — with AI handling the routine and clinicians handling the care.
What healthcare teams run on Xelp
Appointment scheduling & reminders
Book, confirm and remind automatically — no-shows drop when rescheduling is one message away.
Report delivery & prescription refills
Lab reports delivered securely in chat; refill requests handled end-to-end.
Teleconsult triage with handover
AI gathers symptoms and history, then hands over to a clinician with full context.
Adherence nudges & pickup alerts
Medication reminders and pharmacy pickup notifications that patients actually see.
Pre-visit instructions & forms
Fasting instructions, documents and consent forms collected before the patient arrives.
Screening & vaccination campaigns
Targeted health campaigns by age or risk group, with opt-out handled automatically.
Channels patients prefer
- WhatsApp Calling
- SMS
- Web Chat
Deployment: SaaS — On-Premise for public health systems
Private hospitals and pharmacy chains run managed SaaS. Public health departments and national systems can deploy On-Premise with local AI models for full patient-data sovereignty.
“Missed appointments dropped by a third once reminders and rescheduling moved to WhatsApp. The triage bot knows when to get a nurse involved.”
Omnichannel patient engagement, AI triage built in 🩺
Appointments, reminders, reports and refills across every channel — with AI handling the routine and clinicians handling the care.