The conversation platform built for critical operations
Postal, logistics and government teams choose Xelp for reliability, data sovereignty and AI on their terms — without giving up the speed of a modern SaaS.
Powering the conversations of leading organizations
- NationPost
- TransGate
- CivicOne
- MetroShip
- GovServe
- CityCare
- RetailNova
- AeroFreight
Why organizations choose Xelp vs alternatives
ROI in weeks, not quarters
Go live fast and see measurable impact — deflected calls, faster resolutions, higher campaign conversion — with the right setup from day one.
Enterprise-grade without the bloat
Speed, security and stability at volume — none of the legacy-suite weight that slows teams down.
AI that's built-in, not bolted on
Agents live inside the inbox with full context across every channel — not a chatbot stapled to the side.
Your AI, your keys
Bring Your Own AI: run any model — OpenAI, Anthropic, Azure, Google or fully local/private ones — on your own credentials.
World-class support, 24/7
Live expert support around the clock, plus guided onboarding and scheduled success calls.
Proven, not experimental
Battle-tested across high-volume, regulated operations — postal networks, logistics fleets and public agencies.
Our approach
Capture. Convert. Retain.
One operating rhythm for every customer conversation.
- 1
Capture
Unify every channel in one inbox
WhatsApp, calls, Telegram, Instagram, Messenger, email, SMS and web chat — every conversation lands in one place, assigned and accountable.
- 2
Convert
Let AI filter and route, so teams focus
AI Agents resolve the routine, qualify the rest, and hand over to the right human with full context — no dropped threads.
- 3
Retain
Stay in touch, compliantly
Broadcasts, reminders and follow-ups with approved templates and automatic opt-out handling keep customers coming back.
Here's how Xelp sets you up for success
Built for critical operations
High-volume messaging for postal, logistics and government workloads — monitored around the clock with 99.99% uptime.
Deploy your way
Managed SaaS, or fully on-premise in your own data center — air-gap capable, with data residency under your control.
AI that knows your domain
Agents grounded in your knowledge base — on managed AI, or on your own models with Bring Your Own AI.
Support you can trust
24/7 live support, guided onboarding and scheduled success calls from people who know your industry.
What teams like yours say
“We run Xelp fully on-premise across 240 post offices. Track-and-trace queries that used to flood our call center are now answered on WhatsApp in seconds — and not a single message leaves our data center.”
Frequently asked questions about Xelp
See the difference for yourself
Everything you just read, live in your own workspace — free for 14 days, no credit card.